Customer Stories

Real results from real teams

See how companies across e-commerce, SaaS, healthcare, and more use Converso to reduce support costs and capture more leads.

60%+
Average ticket reduction
24/7
Automated availability
< 5 min
Average setup time
TechFlow SaaS
SaaS
Documentation Q&A + Human Handoff
68%
reduction in tier-1 support tickets
We trained Converso on our entire documentation and it handles nearly 70% of support queries automatically. Our team now focuses on complex issues instead of answering the same questions over and over.
Sarah K. · Head of Customer Success
StyleCart
E-commerce
Product Q&A + Lead Capture
3.2×
increase in lead capture rate
Converso captures email addresses from 3x more visitors than our old contact form. The chatbot engages people when they have questions about products and naturally collects their info.
Marco R. · Growth Manager
MediConsult
Healthcare
Patient FAQ Automation
45%
fewer front-desk calls
Our front desk was overwhelmed with calls about clinic hours, appointment procedures, and insurance questions. Converso handles all of that now — patients get instant answers 24/7.
Dr. Elena V. · Practice Manager
RealConnect Agency
Real Estate
Lead Qualification + CRM Sync
24/7
lead qualification — including weekends
We were losing weekend leads because no one was available. Converso qualifies buyers and sellers around the clock and passes warm leads to our agents Monday morning.
James T. · Agency Director
EduPath
EdTech
Student Support Automation
80%
of enrollment FAQs resolved automatically
During enrollment season our admin team was overwhelmed. Converso now answers 80% of student questions automatically — deadlines, fees, course availability — instantly, in any language.
Nina P. · Operations Director
FinWise Advisors
Finance
Financial Product Q&A
2 min
average response time (was 4 hours)
Our clients expect fast answers. Converso responds to general product questions immediately. It only escalates to advisors when the question requires personalized advice.
Alex M. · Operations Lead

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