These are the support challenges every e-commerce team deals with. Converso solves all three.
'Where is my order?' 'What is your return policy?' 'Does this come in blue?' Your support team answers these dozens of times per day — time that could be spent on real issues.
Black Friday, Cyber Monday, seasonal sales — ticket volume spikes and your team drowns. Customers wait hours for answers. Some give up and leave.
A visitor is 90% ready to buy but has one quick question. If they can't get an instant answer, they bounce. An AI chatbot captures that sale at 2 am on a Sunday.
Every feature is built to handle the real challenges of running an online store.
No developers required. No complex integrations. Just three steps to an AI-powered store.
Enter your store URL or upload your product catalog. Converso crawls your pages and ingests your content automatically.
Converso learns your products, policies, shipping info, and FAQs. No manual Q&A writing needed — it figures it out from your content.
Embed the chat widget on your store in minutes. It handles customer questions around the clock while you focus on growing your business.
Yes. Converso works with any e-commerce platform — Shopify, WooCommerce, BigCommerce, Magento, or a custom store. Just paste your store URL and the bot crawls your content automatically. For Shopify stores, you can also upload your product CSV for deeper catalog coverage.
Absolutely. When you train Converso on your product catalog, it learns each product's specs, pricing, availability, and descriptions. Customers can ask things like 'Does this shirt come in XL?' or 'Is this compatible with iPhone 15?' and get accurate answers instantly.
If the chatbot is unsure or the question is outside its knowledge base, it will politely let the customer know and offer to escalate to a human agent, collect their email for follow-up, or point them to your contact page. You stay in control of the fallback behavior.
Converso offers a free plan (up to 400 messages/month) so you can test it on your store before committing. Paid plans start at $49/month for Starter, $129/month for Growth, and $429/month for Scale. All plans include unlimited chatbots and instant deployment.